Frequently Asked Questions
Everything you need to know about using the ECXIUM Web Wallet.
Have a question about ECXIUM? Here are the answers to the questions we receive most often. If you're looking for step-by-step instructions, visit our Guides section.
Browse GuidesGENERAL
0301 What is ECXIUM?
ECXIUM is a browser wallet for eCash (ECX). It runs entirely in your browser, keeps your funds in full self custody, and its source code is open for anyone to review.
02 Is ECXIUM an official eCash wallet?
No. ECXIUM is an independent wallet built for the eCash (ECX) ecosystem.
03 Is ECXIUM free?
Yes. Creating, importing and managing your wallet is free. Only blockchain network fees apply when sending transactions.
WALLET & IMPORT
0304 How do I create a wallet?
Start with Create Wallet, save your Recovery Phrase, confirm it, and finish the setup. Once complete, your ECX wallet is ready to receive and manage funds.
- Create Wallet
- Recovery Phrase
- Confirm
- Done
05 Can I import my existing wallet?
Yes. ECXIUM supports Recovery Phrase import, WIF Private Key import, and compatible Bitcoin wallets.
06 Can I claim ECX from my Bitcoin wallet?
Yes. If your Bitcoin wallet is eligible according to the ECX snapshot rules, it can be imported into ECXIUM for claiming and managing your ECX.
How to Claim ECXSECURITY & KEYS
0307 What is a Recovery Phrase?
A Recovery Phrase is a 12 or 24 word backup for your wallet. It can restore access to your funds, so never share it with anyone and keep it offline.
08 What happens if I lose my Recovery Phrase?
Your wallet cannot be recovered without it. ECXIUM cannot restore a lost Recovery Phrase or recover funds for you.
09 Where are my private keys stored?
Your private keys are stored locally in your browser. They are never uploaded, never shared, and never stored on ECXIUM servers.
PRODUCT & ROADMAP
0510 Is ECXIUM open source?
Yes. ECXIUM source code will be available on GitHub so anyone can review and verify the wallet.
11 Does ECXIUM support hardware wallets?
Not at launch. Ledger and other hardware wallet support may be added in future releases.
12 Why does ECXIUM support only ECX?
Because it is designed specifically for the eCash (ECX) ecosystem. A focused wallet provides a simpler, faster and more secure user experience.
13 Is ECXIUM available on mobile?
Not yet. Android and iOS applications are planned. The web wallet works on modern mobile browsers.