STEP 1
How to Backup Your ECX Wallet
Your Recovery Phrase is the only backup of your wallet. Protect it carefully to ensure you never lose access to your ECX.
Why Wallet Backup Matters
Unlike traditional online accounts, a self-custody wallet cannot be recovered by a company or support team.
Your Recovery Phrase is the only way to restore access to your wallet if your browser, device or operating system is lost, damaged or replaced.
If you lose your Recovery Phrase, you may permanently lose access to your ECX.
What Is a Recovery Phrase?
A Recovery Phrase is a sequence of 12 or 24 words generated when you create a wallet.
These words mathematically generate your wallet and every address associated with it.
Anyone who has access to your Recovery Phrase has full access to your wallet.
How to Back Up Your Wallet
STEP 2
Write down your Recovery Phrase.
Use paper or another offline medium.
STEP 3
Verify every word and its exact order.
STEP 4
Store your backup in a safe location.
Backup Best Practices
Recommended
- Write your Recovery Phrase on paper.
- Create two offline backups.
- Store backups in separate secure locations.
- Keep backups dry and protected.
- Verify readability over time.
Avoid
- Saving screenshots.
- Storing in cloud storage.
- Sending through email or messaging apps.
- Sharing with anyone.
- Entering your Recovery Phrase on unknown websites.
Common Backup Mistakes
Screenshot Storage
Screenshots may automatically sync to cloud services.
Digital Notes
Notes apps may expose sensitive information if compromised.
Wrong Word Order
Changing the order of words makes wallet recovery impossible.
Single Backup
One backup can be lost, damaged or destroyed.
How to Restore Your Wallet
If you need to recover access:
- Open ECXIUM.
- Choose Import Wallet.
- Select Recovery Phrase.
- Enter your words exactly as recorded.
- Your wallet and addresses will be restored.
Important
ECXIUM cannot recover your Recovery Phrase or private keys. Always create a secure offline backup before transferring or storing ECX.
Frequently Asked Questions
Can I change my Recovery Phrase?
No.
Can ECXIUM recover my wallet?
No.
What happens if I lose my Recovery Phrase?
You may permanently lose access to your wallet.
Can I save my Recovery Phrase digitally?
Offline storage is strongly recommended.
Is one backup enough?
Creating multiple offline backups is considered best practice.
Protect Your Wallet Today
A secure backup takes only a few minutes and protects your ECX for years to come.